We deliver to most cities and regions across New Zealand, including both urban and rural areas. Delivery times and charges may vary depending on your location. Please contact us to confirm delivery availability and pricing for your address.

Our standard delivery timeframe is 5–7 working days after your order is placed, unless another delivery date has been agreed with our team. Delivery times may vary depending on your location, access conditions, product availability, and the delivery service selected. Our team will contact you to arrange a suitable delivery time.

Please contact our team before returning any product. Returns for change of mind or incorrect measurements are generally not accepted, but approved returns must be unused, unopened, in original packaging with a valid receipt, and may incur a 15% restocking fee.

Once your return has been received, inspected, and approved, your refund will be processed promptly. Please allow additional time for the funds to appear in your account, depending on your bank or payment provider.