Warranty: 5 years warranty for all mattresses and NZ made bases, and 1 year warranty for other products.
Warranty is against faulty workmanship and/or faulty materials commencing from the date of delivery or pick up.
The warranty is not transferable and only covers the original purchaser. You must hold the original store receipt (proof of purchase) to claim under warranty.
The warranty is for home use only. So if you are acquiring furniture for business purposes as defined in sections 2 and 43 of the CGA, you agree that the consumer guarantees provided for in the CGA will not apply to the supply of those furniture.
We reserve the right to repair or replace any product that falls under the normal warranty conditions.
We also reserve the right to refuse any warranty claim if under inspection the product failure is due to cases other than defective workmanship or materials that fall outside the normal warranty conditions.
We will meet all our obligations regarding warranties as set out in the Consumer Guarantees Act.