Product Care Information
Below care instructions are general product care instructions only. Please contact the shop if you need
more specific care instructions on the particular items that you have purchased.
Mattress
Warning: careless use of cigarettes or matches could set fire mattresses.
Never bend or fold your mattress, do not jump or stand on it and do not kneel on the edges.
To help even out any body impressions, turn mattress end to end once every 2 weeks for first 3 months
then once every 3 months after that.
We recommend the use of a good quality mattress protector to extend the life of your mattress.
Treat spills or stains as soon as possible.
Always test a cleaning agent in a small inconspicuous area first. Don’t saturate the fabric or interior
with water or cleaning solution. Only use suitable cleaning agents and follow their instructions exactly.
Do not use dishwashing liquid, laundry detergents or harsh bleaching agents and do not scrub with a
brush.
Dry thoroughly after cleaning away from direct heat.
The frame you use must have sufficient support for the mattress.
Vacuum mattress regularly to remove dust from the mattress surface.
Keep mattress out of direct sunlight and direct heat from heater or heat pump. Do not use electric
Lounge Suite
We do not cover what is deemed fair wear and tear. Due to NZs harsh sunlight you may experience some
discolouration in your fabric and leather over time due to the intense UV sunlight; this is not considered a
defect and is not covered under warranty.
It is also normal for the cushions to experience some minor body indentations and comfort creases over
time. This is not considered a defect and is not covered under warranty.
We recommend the use of Leather Guard leather protection on all leather lounge suites.
clean the furniture surface with a smooth clean cloth that is either dry or damp with water on a regular
weekly basis
Vacuum the lounge suite regularly using the soft brush attachment of your vacuum cleaner and use
low suction
Protect the furniture from direct sunlight and heat.
Please treat stains or soiling as soon as possible, clean with a smooth clean damp cloth and dry
immediately away from direct sunlight
Use only recommended leather care products and follow their directions exactly.
Do not allow children to stand, jump or climb on the furniture.
Do not allow pets/animals to sit on the furniture
Transport the furniture safely; you will need two or more people to carry, when moving the lounge
suite lift the suite, do not drag, bend or push the lounge suite around.
Do not let anyone including pets/animal sit on the armrest or footrest of the furniture.
For a recliner suite do not force the trigger to extent the footrest.
Do not force the recliner to your desired position. Only use minimal body pressure.
Do not force the footrest closed. gently push it back into place
When getting out of a recliner chair, do not attempt to get out when it is reclined make sure you do so
when the recliner is in its regular position.
Do not allow any hard or sharp objects near the lounge suite, like keys in pockets or studs on jeans and
belts
When cleaning the lounge suite do not saturate, scrub or brush harshly.
Do not dry clean or machine wash any part of the lounge suite.
Do not use any cleaning agents or leather cleaning agents that are not recommended for leather
Make sure all feet are attached securely to the base of the lounge suite.
We recommend the use of SoilGuard fabric protection on all fabric lounge suites
Vacuum the lounge suite regularly using the soft brush attachment of your vacuum cleaner and use
low suction
Please treat stains or soiling as soon as possible, use a smooth clean damp cloth and dry immediately
away from direct sunlight.
Use only recommended fabric cleaners to clean the lounge suite and follow their directions exactly.
Do not use an cleaning products that are not recommended for fabric lounge suites
Always test a small inconspicuous area first before applying a cleaning solution to the lounge suite.
When cleaning the lounge suite do not saturate, scrub or brush harshly.
Do not dry clean or machine wash any part of the lounge suite.
Do not remove cushion covers for cleaning or washing even though they have zippers.
rotate the cushions regularly
Protect the furniture from direct sunlight and heat.
Do not allow children to stand, jump or climb on the furniture.
Do not allow pets/animals to sit on the furniture.
Transport the furniture safely; you will need two or more people to carry, when moving the lounge
suite lift the suite, do not drag, bend or push the lounge suite around.
Do not allow anyone including pet/animals to sit on the armrest or footrest of the furniture.
Do not force the trigger on a recliner to extent the footrest.
Do not force the recliner to your desired position. Use only minimal body pressure.
When getting out of a recliner chair, do not attempt to get out when it is reclined make sure you do so
when the recliner is in its regular position.
Do not force the footrest closed, gently push it back into place
Do not allow any hard or sharp objects near the lounge suite, like keys in pockets, or studs on jeans and
belts.
Make sure all feet are attached securely to the base of the lounge suite
Wooden Furniture
Due to the unique characteristics of wood you can expect to have knots and grains and other natural
irregularities in the wood. No piece of wood is the same; these natural irregularities are not considered a
defect and generally enhance the overall uniqueness and character of natural wood.
Pine is especially a naturally soft wood and it continues to breathe in your home. Therefore things like
moisture and direct sunlight can alter the appearance of the wood. In a damp environment pine can expand
and in a hot environment pine can shrink and ultimately crack if subjected to high temperatures.
Use only recommended timber cleaning products and follow their directions exactly.
Please treat liquid spills as soon as possible with a clean, dry or lightly damp cloth.
When cleaning, treat an inconspicuous area first and look for reactions with the timber.
Do not use cleaning products containing silicon
Do not place hot or chilled items directly onto the furniture. A hot mug or plate can easily damage the
timber. Always use coasters for glasses, mugs, cups, bowls, plates or pots.
Please protect the furniture from direct sunlight or heat.
Do not saturate, scrub or use a harsh brush to clean the furniture.
Do not place sharp heavy objects on timber surfaces, you may easily mark the surface
Do not allow children to stand, jump or climb on the furniture.
Do not allow pets/animals to sit on the furniture.
Transport the furniture safely; for large items you will need two or more people to carry, when moving
the furniture lift off the ground, do not drag, bend or push the furniture around.
From time to time it may be necessary to tighten fittings. This is normal and regular inspections should
be carried out.
Natural Marble or Man Made Marble Furniture
Clean the furniture surface with a smooth clean damp cloth or recommended marble cleaning products
and follow their directions exactly when required.
Do not place hot or chilled items directly onto the surface. A hot mug/plate/pot can damage the
surface layer. Always use coasters for glasses, mugs, cups, bowls, plates or pots.
Please protect the furniture from direct sunlight or high heat.
Do not saturate, scrub or use a harsh brush to clean the furniture.
Do not allow children to stand, jump or climb on the furniture.
Transport the furniture safely; for large items you will need two or more people to carry, when moving
the furniture lift off the ground, do not drag, bend or push the furniture around.
Glass Furniture
We recommend you to care for your glass furniture with the same care instruction for marble furniture